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Have a look at our Common Questions

FAQ
What is the MTCN?

MTCN (Money Transfer Control Number) is the Western Union money transfer tracking number.

Western Union provides the sender a 10-digit MTCN that must be transmitted separately by the sender to the receiver.


FAQ
What is the OMTN?

OMTN is the OMT Intra money transfer tracking number.

OMT Intra provides the sender a 12-digit OMTN that must be transmitted separately by the sender to the receiver.

FAQ
Can I settle the Mechanic dues through OMT?

Yes, you can choose to settle:

  • Mechanic dues of the current year only;
  • Mechanic dues of the current year + Late dues of previous years;
  • Late dues of previous years only.
FAQ
Can I calculate the Mechanic Dues before going to OMT agents?

Yes, you can check the mechanic dues on OMT website or "MY OMT" Mobile Application, using the Mechanic Fees Calculator.

To calculate the mechanic fees, you will need the following details:

  1. Car Plate Number
  2. Car Plate Code
FAQ
How can I request the Judicial Police Record through OMT?
Visit the nearest OMT location & provide the agent with your Lebanese ID or Individual Civil Status Record (date of issue must not exceed 6 months).
Once the transaction is complete, you will receive your Transaction Number and the Security Code via SMS.
To collect it, visit the same OMT Agent location with your Lebanese ID or Individual Civil Status Record (valid for 6 months), your Transaction Number and the Security Code.
FAQ
How can I receive my new ID through OMT?

To apply for an ID card issuance you should visit any Civil Registry and ask for the ID Express Service through OMT to receive it within 15 working days from the nearest OMT location.

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